Short answer: To add air conditioning to a London office, start with your lease. Most landlords control the roof, risers and plant space, so you will need a licence for alterations backed by drawings, specifications, noise data and the installer's F-gas certificate. New outdoor plant on commercial property also normally needs planning permission, because permitted development for heat pumps covers homes only.
Start with the lease
Office leases in London usually let you the inside of your floor and reserve the structure, roof, external walls, risers and shared plant areas to the landlord. Any air conditioning that needs an outdoor unit, a pipe route through a riser, a core through a wall or a connection to building drainage will touch something the landlord owns. That means a licence for alterations.
Read these parts of your lease first:
- the alterations clause: what needs consent, and whether consent can be unreasonably withheld
- any rights to use plant space or the roof
- the reinstatement clause: whether you must remove the system at the end of the lease
- service charge provisions if the building has central cooling
What landlords usually ask for
In the City of London and other central office districts, landlords and their managing agents commonly ask for a pack like this:
| Item | Why they want it |
|---|---|
| Drawings of indoor units, pipe routes and outdoor unit location | to check impact on the structure and other tenants |
| Equipment specifications | to check weight, power and refrigerant |
| Noise data and, where needed, an acoustic report | to protect neighbours and comply with planning |
| Method statement and risk assessment | for safe working in a shared building |
| Programme and working hours | to manage lifts, loading bays and disruption |
| F-gas company certificate | to confirm legal refrigerant handling |
| Insurance certificates | public liability and contractor cover |
| Electrical design | power capacity and Part P or commercial standards |
Some buildings also want a landlord’s mechanical engineer to review and sign off the design, and some insist on approved contractors. Build the time for this into your plans.
Planning for commercial plant
The permitted development right for air source heat pumps applies to houses and blocks of flats only (Planning Portal). Planning Geek notes that units on commercial premises require planning permission. For an office, a new outdoor unit on a roof, wall or yard will normally need an application.
The City of London has 28 conservation areas, according to the City Corporation, and many buildings are listed. Noise is often the deciding issue in central London. Neighbouring Westminster, for example, asks in its noise guidance that plant in noisy areas runs 10 dB below the lowest background level at the nearest noise sensitive window. Where offices sit near homes, as they do around the Barbican, Smithfield and the City fringes, expect councils to look closely at noise.
Sometimes there is an easier route. If the building has spare capacity on a central system or a landlord’s existing plant area, connecting to it may avoid a new outdoor unit altogether.
Working in a City building
City buildings have strict rules for contractors:
- lift and loading bay bookings, often days in advance
- permits for hot works, such as brazing pipes
- limits on noisy work, like core drilling, during office hours
- out of hours access and security arrangements
- site inductions for engineers
Agreeing these with the building manager before the start date avoids delays on the day. For phased installs, floors or zones are done in turn so staff can keep working. Our City of London area page covers the local picture.
Legal duties once it is in
Owning or operating an office air conditioning system brings some ongoing duties:
- F-gas leak checks for equipment holding 5 tonnes of CO2 equivalent or more, with records (gov.uk)
- TM44 inspection at least every five years for systems over 12kW effective rated output, explained in our guide to TM44 inspections
- Servicing to keep it efficient and within warranty
Check with the landlord who is responsible for each. In some buildings the landlord maintains plant under the service charge, while in others the tenant maintains its own system.
Choosing the right system
Once consent is in view, the design can go ahead: cassettes for open plan, ducted or wall units for meeting rooms, and a dedicated unit for comms rooms. Our guide to ceiling cassette or wall mounted units helps with that choice, and our office air conditioning page explains how a commercial job runs from survey to handover.
A typical timeline
Every building is different, but a realistic sequence for adding cooling to a let office looks like this:
| Stage | What happens |
|---|---|
| Lease review | you or your surveyor check the alterations, plant and reinstatement clauses |
| Survey and outline design | unit types, positions, outdoor unit location, power and drains |
| Landlord pre application | informal check with the managing agent on locations and rules |
| Licence pack | drawings, specifications, noise data, method statements, certificates |
| Planning application | where new external plant is needed |
| Licence and planning granted | formal consents in place |
| Programme agreed | lift bookings, out of hours working, permits |
| Installation and commissioning | phased if needed, with handover records |
Starting the lease review and the landlord conversation early is the single biggest time saver. Planning applications for plant can take weeks, so if you want cooling ready for summer, begin in winter.
Quick questions
What is a licence for alterations?
It is the landlord's formal written consent to changes you make to the premises under your lease. For air conditioning it usually covers the design, locations of units and pipes, working methods and reinstatement at the end of the lease.
Do I need planning permission for office air conditioning?
New outdoor units on commercial buildings normally need planning permission. The heat pump permitted development right only covers houses and blocks of flats.
Can the landlord insist on their own contractor?
Some buildings have approved contractor lists or require the landlord's engineer to review the design. Check the lease and building rules early.
Last updated 23 October 2026. Written for homes in London. Rules can change, so check the linked sources for the latest position.